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  1. Avianca
  2. Products and services

Products and services

Branded fares - updated January 2024

  • Branded Fares training material Updated (January 2024)
  • What are Avianca's fares?

Get updated on our product

  • Get updated on our product

Group management

  • Group Management

Information before travelling

  • Flight status
  • Special medical conditions
  • Special services
  • Check-in
  • COVID-19 Measures
  • Documents and requirements

Pets on board

  • Can I fly with my pet?
  • Can I fly with my emotional support dog?
  • Can I take my service dog on board?
  • What documentation do I need to travel with my pet?
  • How do I fly with my pet in the cabin?
  • How do I fly with my pet in the hold?

Baggage

  • What is carry-on baggage and how can I purchase it?
  • What are luggage tags and why are they important?
  • What happens when my baggage is oversized or overweight?
  • What is a personal article?
  • What should I do if I am travelling with firearms?
  • What can I do if I forgot an item on the plane?
  • See all 20 articles

Additional services portfolio

  • Update of baggage embargo conditions
  • Portfolio of ancillaries
  • Quick reference - Pricing entry options for ancillary services

Avianca UATP Card

  • How can I use the Avianca UATP Card?
  • What is the Avianca UATP Card?

Your Booking

  • What are offsets?
  • refunds
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