Tickets purchased before August 31st, 2020 to fly between March 4th, 2020 and October 31st, 2020:
-
The change of flight must be arranged taking into account the following conditions:
On which routes does it apply? What fares does it apply to? What is the maximum re-accommodation date? Does the fare difference waiver apply? Does the Itinerary change fee waiver apply? How many changes can be made? All routes operated by Avianca XS, S, M, L, XL o XXL Before 31/Dec/21 Yes, only if rescheduled to fly before 30/Nov/20 on the same route or to common points Yes, must be rescheduled to fly before 31/Dec/21 Multiple changes before 30/Nov/20 or one (1) change after 01/Dec/20 - If the customer already knows when to fly, the ticket must be changed now. This option applies under waiver 10381.
- If the customer still does not know when to travel, he/she must request an Avianca voucher for the same value of the ticket, which will be delivered within 4 days after requesting it.
Tickets purchased between March 4th and August 31st, 2020 regardless of flight date:
-
The change of flight must be arranged taking into account the following conditions::
On which routes does it apply? What fares does it apply to? What is the maximum re-accommodation date Does the fare difference waiver apply? Does the Itinerary change fee waiver apply? How many changes can be made? All routes operated by Avianca XS, S, M, L, XL o XXL Before 31/Dec/21 Yes, only if rescheduled to fly before 30/Nov/20 on the same route or to common points Yes, must be rescheduled to fly before 31/Dec/21 Multiple changes before 30/Nov/20 or one (1) change after 01/Dec/20 - If the customer already knows when to fly, the ticket must be changed now.
Tickets purchased between September 1st and 30th, 2020 regardless of flight date:
-
The change of flight must be arranged taking into account the following conditions::
On which routes does it apply? What fares does it apply to? What is the maximum re-accommodation date? Does the fare difference waiver apply? Does the Itinerary change fee waiver apply? How many changes can be made? All routes operated by Avianca except domestic routes in Colombia and Ecuador, flights between North and Central America and flights between Central American countries XS, S, M, L, XL o XXL Before 31/Dec/21 Yes, only if rescheduled to fly before 30/Nov/20 on the same route or to common points Yes, must be rescheduled to fly before 31/Dec/21 Multiple changes before 30/Nov/20 or one (1) change after 01/Dec/20 Domestic routes in Colombia and Ecuador, flights between North America and Central America and flights between Central American countries XS, S, M, L, XL o XXL Before 31/Dec/21 No Yes, must be rescheduled to fly before 31/Dec/21 One (1) change - If the customer already knows when to fly, the ticket must be changed now.
- If the customer does not wish to travel on the original date of the ticket, he/she can leave the reservation open and reschedule the flight at a later date. Please fill out the following form and we will contact you via email to schedule the new trip. Conditions apply.
Tickets purchased between October 1st and November 30th, 2020 regardless of flight date:
-
The change of flight must be arranged taking into account the following conditions::
On which routes does it apply? What fares does it apply to? What is the maximum re-accommodation date? Does the fare difference waiver apply? Does the Itinerary change fee waiver apply? How many changes can be made? All routes operated by Avianca except domestic routes in Colombia and Ecuador and flights between Central American countries XS, S, M, L, XL o XXL Before 31/Dec/21 No Yes, must be rescheduled prior to original flight date to fly before 31/Dec/21 One (1) change Domestic routes in Colombia and Ecuador and flights between Central American countries M, L, XL o XXL Before 31/Dec/21 No Yes, must be rescheduled prior to original flight date to fly before 31/Dec/21 One (1) change Shopping from November 18 on routes from Argentina, Bolivia, Brazil, Chile, Paraguay and Uruguay XS, S, M, L, XL o XXL Before 31/Dec/21 Yes, until 31/Dec/21 Yes, it must be rescheduled to fly before 31/Dec/21 Three (3) changes Under waiver 10385 Blackout applies - If the customer already knows when to fly, the ticket must be changed now.
- If the customer does not wish to travel on the original date of the ticket, he/she can leave the reservation open and reschedule the flight at a later date. Please fill out the following form and we will contact you via email to schedule the new trip. The postponement must be requested and the flight must be rescheduled before the original date (maximum 24 hours before); if the customer does not reschedule before this date, an itinerary change fee and/or fare difference may apply. Conditions apply.
Tickets purchased between December 1st and 31st, 2020 regardless of flight date:
-
The change of flight must be arranged taking into account the following conditions:
On which routes does it apply? What fares does it apply to? What is the maximum re-accommodation date? Does the fare difference waiver apply? Does the Itinerary change fee waiver apply?? How many changes can be made? All routes operated by Avianca except domestic routes in Colombia and Ecuador, flights between Central American countries and flights to/from Europe XS, S, M, L, XL o XXL Before 31/Dec/21 No Yes, must be rescheduled prior to original flight date to fly before 31/Dec/21 One (1) change Domestic routes in Colombia and Ecuador, flights between Central American countries, and flights to/from Europe M, L, XL o XXL Before 31/Dec/21 No Yes, must be rescheduled prior to original flight date to fly before 31/Dec/21 One (1) change Shopping from November 18 on routes from Argentina, Bolivia, Brazil, Chile, Paraguay and Uruguay XS, S, M, L, XL o XXL Before 31/Dec/21 Yes, until 31/Dec/21 Yes, it must be rescheduled to fly before 31/Dec/21 Three (3) changes Under waiver 10385 Blackout applies - If the customer already knows when to fly, the ticket must be changed now.
- If the customer does not wish to travel on the original date of the ticket, he/she can leave the reservation open and reschedule the flight at a later date. Please fill out the following form and we will contact you via email to schedule the new trip. The postponement must be requested and the flight must be rescheduled before the original date (maximum 24 hours before); if the customer does not reschedule before this date, an itinerary change fee and/or fare difference may apply. Conditions apply.
